Firstly, email me:  erin.johnson@clear.net.nz   Tell me what you'd like, where you live and how you'd like to pay for it.  I'll reply with a total cost.

You can now phone me: 06-3230003. Please leave a message if you get the answer machine. Call is free from Palmerston North & Feilding.

   New Zealand Domestic Orders  

Effective 1 Aug 11, all DVD's have been individually priced. Some have been reduced while others have increased. Please refer to the Videos page for individual prices. Postage is still free.

Items provided at wholesale price will be charged postage.

   Overseas Orders  

I'll get back to you with a postage cost.

   North American Customers  

The Videos page details which DVD's are available in NTSC format.

   Australian Customers  

Please go to Train Pictures and purchase direct from their website.

   Refunds / Returns  

I'm happy to replace any item that is defective, postage free. However due to copyright protection, I'm unable to refund an item if you don't like it's content.

   Technical Issues  

I burn my DVD's on DVD-R discs. Some players may not play DVD-R, DVD+R or DVD-RW discs. Please check the specifications of your player before ordering.

The following players will not play my discs:

SAMSUNG DVD V5600/V6600 (Combo DVD/VHS player)

Cash or Cheque (NZ Only):
I'll let you know my home address to send this to.

Internet/Personal Banking (NZ only):
I'll advise my account number for you to deposit the money into.

Credit Card (any country):
I'll use Paypal to send you an invoice. Paypal will ask you to pay for the invoice using your credit card. The entire process is painless and secure. You will need to create an account with Paypal though - this takes about 5 minutes.
Please do not email me your credit card details !!

I cannot accept Credit Card payments over the phone.

Effective 1 May 11, all purchases paid for using Paypal will incur a $3.00 Surcharge.

Bank Draft (overseas):
This will cost you a fortune and is not recommended.

I can also accept Western Union money transfers.

  FAQ  

Q: I sent you an email first thing in the morning, when can I expect to get a reply ?
A: I have a full time regular job and I don't get home until around 5pm. I'll endeavour to get back to you soon after.

Q: Can I open an account with you ?
A: No. Payment must be received prior to the goods being shipped.